Privacy Policy - OWD MEDIA LLC

OWD Media LLC
1309 Coffeen Ave STE 1200
Sheridan, WY 82801, USA
Support Email: [email protected]

1. Introduction

This Privacy Policy outlines how OWD Media LLC (“we”, “our”, “us”) collects, uses, discloses, and safeguards your personal information when you use our IPTV services, visit our website, or interact with our applications. By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information – such as your name, email address, phone number, billing address, and payment details, which you voluntarily provide during registration or purchase.
Technical Information – including IP address, browser type, device identifiers, operating system, and usage data related to your interactions with our services.
Location Data – to determine service eligibility and prevent fraud, we may collect your general geographic location based on IP address.
Usage Information – details of content you view, features you access, and time spent using the service.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our IPTV services;
To process transactions and manage subscriptions;
To communicate with you, including responding to inquiries or sending service-related updates;
To enforce our Terms and Conditions;
To detect and prevent fraud or unauthorized access;
To comply with legal obligations and resolve disputes.

4. How We Share Your Information

We do not sell your personal data. However, we may share information with:

Service providers who assist with payment processing, hosting, analytics, and customer support;
Legal authorities when required by law or in response to valid legal processes;
Affiliates or partners strictly for operational purposes and only under confidentiality obligations;
Buyers or successors in the event of a merger, acquisition, or asset sale, where user data may be part of the transferred assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze trends, and administer the website. Cookies help us remember user preferences and track interactions with our platform. You may choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our service.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. This includes encryption, firewalls, secure servers, and limited access to personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we will securely delete or anonymize it.

8. User Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

Access to the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your data, subject to legal and operational obligations;
Object to or restrict certain data processing activities;
Withdraw consent for processing where consent is the legal basis.

You may exercise these rights by contacting us at [email protected].

9. Accessing and Updating Your Information

You may view and update certain personal information directly through your account settings. If you need assistance with updating or correcting your information, you can contact our support team. We may ask for verification before making changes to ensure your privacy and security.

10. International Data Transfers

If you access our services from outside the United States, please note that your data may be transferred to, processed, and stored in the U.S. or other countries where our servers or service providers are located. By using our services, you consent to the transfer of your information to countries that may not provide the same level of data protection as your home jurisdiction.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately at [email protected], and we will take prompt action to remove such data.

12. Third-Party Links and Services

Our website or applications may contain links to third-party sites or services that are not controlled or operated by OWD Media LLC. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you interact with.

13. Do Not Track Signals

Some web browsers include a “Do Not Track” feature. Our website currently does not respond to “Do Not Track” signals, as there is no consistent industry standard for compliance. However, we continue to monitor developments and may implement changes in the future.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will update the “Last Updated” date at the top of this page. Significant changes will be communicated via email or on our website. Continued use of the service after changes indicates your acceptance of the revised policy.